SHIPPING & DELIVERY
We are proud to offer FREE international shipping to over 185 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
FREE SHIPPING WORLDWIDE
Milky Way Garden Global warehouses are located in the US, EU & China. We provide FREE worldwide shipping for all orders. However, there may be some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
| Location |
Estimated Standard Shipping Time* |
| United States |
7-20 days |
| Canada, Europe |
10-20 days |
| Australia, New Zealand |
10-30 days |
| Central America, South America |
15-30 days |
| Asia |
10-20 days |
| Africa |
15-35 days |
*This doesn’t include our 2-5 business days processing time. Guaranteed max delivery time – 45 days. If You do not receive your order within the guaranteed time, You can request a refund.
TRACKING INFORMATION
Yes, but we will provide the tracking information only for orders with total at least $50. If your order total is $50+, you will receive an email once your order ships that contains your tracking information. If you haven’t received the tracking info within business 5 days, please contact us.
PAYMENTS
Our payment methods are PayPal and major Credit / Debit cards. Card payments on this webpage are processed by Stripe.
PayPal is a safer, easier way to send and receive money online. When you select PayPal as the payment method, you will be linked to the PayPal site where you can make a payment.
PayPal can be used to make a payment by Paypal balance, Credit / Debit Cards (Visa, MasterCard, Discover, and American Express) or E-check (i.e. using your regular Bank Account).
If you have any other questions, please contact us and we will do our best to help you out.
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